Introduction
NutmegBuilds ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nutmegbuilds.com or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
Name, email address, phone number, and other contact information you voluntarily provide through our contact forms, consultation requests, when subscribing to our communications, or when you message us on WhatsApp. If you message us on WhatsApp, we keep your phone number and the content of that conversation, including voice messages, to respond to you and manage your inquiry.
Usage Data
Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
Cookies and Tracking
We use Google Analytics to understand website traffic, the Meta Pixel to measure and improve our advertising on Facebook and Instagram, and PostHog to see how visitors use our site, which can include recording on-page activity such as clicks and scrolling. You can control cookie preferences through your browser settings, and Meta's use of your data is also governed by its own policies.
How We Use Your Information
- -Respond to your inquiries and provide customer support
- -Send you information about our services that you have requested
- -Improve our website and services
- -Send promotional communications (only with your consent)
- -Comply with legal obligations
SMS and Phone Communications
If you provide your phone number, we may use it to contact you regarding your service inquiry or consultation request. We may send SMS messages related to appointment confirmations, service updates, or responses to your questions.
By providing your phone number and submitting a form on our website, you consent to receiving calls and text messages from NutmegBuilds. Message and data rates may apply. You can opt out at any time by replying STOP to any message or contacting us directly.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and business, provided they agree to keep your information confidential.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
- -Access the personal information we hold about you
- -Request correction of inaccurate information
- -Request deletion of your personal information
- -Opt out of marketing communications
- -Withdraw consent at any time
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.